Terms of Service

1. Company Information

This website is operated by qemboria.com LLC, a company registered in Ukraine under EDRPOU code 36730377. Registered address: 27 Yevhena Chykalenka Street, Kyiv, 01001, Ukraine. Managing Director: Emma Petersen. Contact: contact@qemboria.com, phone +380 683 671 2908.

We comply with Law of Ukraine No. 675-VIII of 3 September 2015 'On Electronic Commerce' and Law of Ukraine No. 3153-IX of 10 June 2021 'On Protection of Consumer Rights'.

2. Use of the Website

You agree to use the website only for lawful purposes and in accordance with these terms. You must not misuse the site, attempt to gain unauthorized access, or interfere with its operation.

3. Booking and Payment

When you make a booking, you agree to provide accurate information and to pay the specified price. Payment terms, cancellation, and refund conditions are displayed during the booking process. All prices include applicable taxes unless stated otherwise.

4. Consumer Rights

Consumers are entitled to court protection and out-of-court dispute resolution procedures under Law of Ukraine No. 3153-IX of 10 June 2021 'On Protection of Consumer Rights' and Law of Ukraine No. 675-VIII of 3 September 2015 'On Electronic Commerce'.

5. Personal Data and Cookies

We process personal data in accordance with Law of Ukraine No. 2297-VI of 1 June 2010 'On Protection of Personal Data' and Law of Ukraine No. 1089-IX of 16 December 2020 'On Electronic Communications'. We obtain prior informed consent for cookies and provide a clear privacy notice.

6. Advertising and Accuracy

Any advertising on this site is truthful, not misleading, and substantiated in line with Law of Ukraine No. 270/96-VR of 3 July 1996 'On Advertising'. Comparative claims rely on objective criteria.

7. Dispute Resolution

If a dispute arises, you may contact us at the details above. You also have the right to seek resolution through the courts or other competent authorities in Ukraine.

8. Changes to These Terms

We may update these terms from time to time. The latest version will be posted on this page, and continued use constitutes acceptance.

9. Contact Us

For questions about these terms, please contact us. You may also use the form below; it will redirect you to a confirmation page.